Privacy Policy

Shubh Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shubhacademy.in) or use our mobile applications.

1. Information We Collect

We collect information that identifies you or can be used to identify you (“Personal Data”), including:

• Identity Data: Name, date of birth, and gender.
• Contact Data: Email address, phone number, and mailing address.
• Educational Data: Target exams (e.g., GPSC, SSC JE), academic background, and performance.
• Financial Data: Payment details processed via secure third-party gateways (we do not store full card details).
• Technical Data: IP address, device type, and usage data collected via cookies.

2. How We Use Your Information

• Provide and manage access to courses and test series.
• Send notifications regarding exam updates or schedule changes.
• Process payments and issue receipts.
• Analyze platform usage to improve teaching materials.
• Comply with legal obligations and prevent fraud.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Data is shared only with:

• Service Providers: Trusted partners like Razorpay/Instamojo and cloud hosting services.
• Legal Necessity: If required by law or to protect the rights of Shubh Academy and its students.

4. Cookies and Tracking

We use cookies to enhance your experience and remember login sessions. You can disable cookies in your browser, though some features may not function properly as a result.

5. Data Security

We implement SSL encryption and restricted access controls to protect your data. While we use industry-standard measures, no method of internet transmission is 100% secure.

6. Your Data Rights

• Access/Update: Review and edit your profile at any time.
• Withdraw Consent: Opt out of marketing emails whenever you choose.
• Data Deletion: Request account deletion by contacting our support team.

7. Children’s Privacy

Our services are intended for students (typically 18+). If a minor under 18 uses the platform, it must be under the supervision of a parent or guardian.

8. Changes to This Policy

We may update this policy periodically. Continued use of the platform constitutes acceptance of the revised terms found on this page.